• HOUSE OF GRACEY DOES NOT COVER SHIPPING COSTS BACK TO US
  • WE ONLY ACCEPT UNWORN, STILL FITTED GARMENT OR SHOES WITH ALL SECURITY TAGS AND LABELS FOR RETURN AND SHOULD BE DISPATCHED TO US WITHIN 14 DAYS OF RECEIPT BY YOU
  • TO RETURN AN ITEM PLEASE NOTIFY US VIA EMAIL AT return@houseofgracey.com within 7 days
  • PLEASE FILL OUT THE FORM ENCLOSED IN THE PACKAGE AND SPECIFY BY TICKING WHETHER THE ITEM IS FOR EXCHANGE OR RETURN
  • IF YOU WOULD LIKE YOUR ITEM FOR EXCHANGE, PLEASE REMEMBER TO IDENTIFY WHAT ITEM YOU WOULD LIKE TO EXCHANGE
  • PLEASE NOTE THAT SALE ITEMS ARE NON RETURNABLE ITEMS
  • IF YOU RECEIVE A FAULTY OR DAMAGED ITEM, PLEASE CONTACT US IMMEDIATELY AT returns@houseofgracey.com WITH DETAILS OF THE FAULT OR DAMAGE
  • HOUSE OF GRACEY WILL NOT ACCEPT A RETURN THAT IS SOILED OR STAINED