AUSTRALIAN SHIPPING COSTS & DELIVERY

  • ALL AUSTRALIAN ORDERS ARE TO BE RECEIVED WITHIN 2-5 BUSINESS DAYS
  • PLEASE MAKE SURE YOUR POSTAL ADDRESS IS CORRECT TO AVOID YOUR PACKAGE BEING LOST AS THIS WILL NOT BE HOUSE OF GRACEY’S RESPONSIBILITY ONCE THEY ARE LODGED WITH AUSTRALIA POST.
  • PLEASE NOTE THAT HOUSE OF GRACEY DOES NOT TAKE RESPONSIBILITY FOR LOST OR DELAYED PACKAGES ONCE THEY ARE LODGED WITH AUSTRALIA POST.
  • AN AUTOMATED EMAIL THAT CONTAINS YOUR TRACKING INFORMATION WILL BE SENT TO YOU ONCE YOUR ORDER HAS DISPATCHED.
  • WE USE A SIGNED-FOR DELIVERY SERVICE. SOMEONE WILL NEED TO ACCEPT YOUR DELIVERY. IF THERE IS NO ONE IN TO SIGN FOR THE DELIVERY, A CARD WILL BE LEFT WHERE YOU CAN ARRANGE RE-DELIVERY OR COLLECT FROM DEPOT.

INTERNATIONAL SHIPPING

  • WE USE AUSTRALIA POST
  • WE DO NOT OFFER NEXT DAY DELIVERY
  • WE USE THE AUSTRALIA POST CALCULATOR FOR EACH COUNTRY’S DELIVERY TIMES AND CHARGES
  • HOUSE OF GRACEY WILL NOT BE HELD RESPONSIBLE FOR ANY DELAYS CAUSED BY THE CUSTOMS CLEARANCE OF THE DESTINATION COUNTRY.
  • HOUSE OF GRACEY WILL NOT BE HELD RESPONSIBLE FOR THE INGOING CUSTOMS COST OR TAXES SHOULD THERE BE ANY INCURRED IN SHIPPING TO YOUR DESTINATION.
  • WE USE A SIGNED-FOR DELIVERY SERVICE. SOMEONE WILL NEED TO ACCEPT YOUR DELIVERY. IF THERE IS NO ONE IN TO SIGN FOR THE DELIVERY, A CARD WILL BE LEFT WHERE YOU CAN ARRANGE RE-DELIVERY OR COLLECT FROM DEPOT.
  • PLEASE MAKE SURE YOUR POSTAL ADDRESS IS CORRECT TO AVOID YOUR PACKAGE BEING LOST AS THIS WILL NOT BE HOUSE OF GRACEY’S RESPONSIBILITY ONCE THEY ARE LODGED WITH AUSTRALIA POST.
  • PLEASE NOTE THAT HOUSE OF GRACEY DOES NOT TAKE RESPONSIBILITY FOR LOST OR DELAYED PACKAGES ONCE THEY ARE LODGED WITH AUSTRALIA POST.

AN AUTOMATED EMAIL THAT CONTAINS YOUR TRACKING INFORMATION WILL BE SENT TO YOU ONCE YOUR ORDER HAS DISPATCHED.